Privacy Policy
This policy explains how inquiry information is collected and used when you contact Dow Corning through this website.
Information we collect
We may collect your name, business email, phone number, company, country, inquiry type, and project details. This information is used to respond to material, document, distributor, technical, or sample requests.
How we use information
Submitted information helps us route requests to the appropriate support path, prepare relevant SDS or TDS follow-up, and understand whether a technical or commercial response is needed. We may also use aggregated inquiry trends to improve website content and support workflows.
Sharing
Information may be shared with internal teams, approved distributors, or service providers where necessary to respond to your request. We do not sell inquiry information.
Retention and choices
We retain inquiry records as needed for business communication, compliance, and customer service. You may request updates or removal of contact information by submitting a privacy request through the contact form.